The new series of online events for manufacturers and retailers offers in-depth expert knowledge, inspiring food for thought, and practical tips in exciting keynote presentations every two months throughout the year. The Digital Academy event platform provides additional added value through the networking function for new business contacts and exchange.
Customer Experience in the age of AI platforms
with Steven van Belleghem (customer experience expert & award-winning author and entrepreneur)

Steven Van Belleghem, customer experience expert & award-winning author and entrepreneur, talks about ‘Customer experience in the age of AI platforms’. Find out how AI is changing customer behaviour in a digital world and what new skills are needed to succeed in the age of automation.
FAQ
How do I participate in a free live webinar?
To take part in the next live webinar, log in to the digital event platform and register for the online event. After giving us your marketing consent, you can take part in the live webinar.
LOGINWhat can I expect as a participant on the digital event platform?
On the Ambiente, Christmasworld and Creativeworld digital event platform, you can participate free of charge in online events that take place every two months throughout the year in German and English. The event platform offers exhibitors and visitors new opportunities for international lead generation, networking and company presentation beyond the physical trade fair presence.
What does my personal profile look like?
After the initial registration on the digital event platform, visitors go through an onboarding process to create their profile, e.g. questions that will be included in the matchmaking process.
What does digital participation cost me as a participant?
Participation in the online events is free of charge.
Are there any technical requirements for participation in the digital event?
Google Chrome, Mozilla Firefox or Microsoft Edge are best suited. Mozilla Firefox and Google Chrome are the most stable browsers. Internet Explorer is not supported by the digital event platform.
In which languages is the platform available?
The platform and also the streams will be available in German and English. At the top of the screen you will find the icon for switching languages.
When does the platform open and close?
The event platform is available to all participants for an unlimited time. You can download contacts and chat histories or view selected online events again.
Contact
Do you still have open questions that could not be answered by the FAQ? The support team will be happy to help you.
Email support@messefrankfurt.digital
Phone +49 69 75 75-10 10