Experience how Artificial Intelligence (AI) is revolutionising retail. In our webinar with Ian Scott, Director of Ian Scott Retail Consulting Ltd, you will learn how you can optimally combine AI technology with human experience to advance the point of sale and improve your customers' shopping experience. Register now and benefit from the valuable insights of one of the top 100 retail influencers!
Details about the webinar
- Duration: 25 minutes
- Language: English/German
- Speaker: Ian Scott, Director of Ian Scott Retail Consulting Ltd.
What you can expect from the "AI in retail" webinar
In this webinar, Ian Scott, an experienced retail expert, provides valuable insights into the application of AI in retail. He shows how AI can help to personalise the customer approach, automate processes and thus save costs. He emphasises the importance of the physical point of sale, which can be optimised through the use of AI without neglecting human contact.
Highlights of the webinar: AI in retail with Ian Scott
- Personalised customer approach How AI helps to improve the customer experience. According to Ian Scott, AI makes it possible to analyse customer behaviour and make personalised recommendations based on this. This leads to greater customer satisfaction and loyalty.
- Automation and cost savings Efficient business processes through the use of AI. For example, inventory management and logistics can be optimised by AI, leading to a reduction in operating costs. Ian Scott explains how this can be realised in practice.
- Preventing theft Using AI to predict and prevent shoplifting. AI systems can detect unusual behaviour in real time and respond immediately, increasing shop security and minimising losses.
- Integration of human experience Balance between technology and human contact. Ian Scott emphasises that despite the benefits of AI, the human aspect of retail should not be neglected. He explains strategies on how both aspects can be effectively combined.
Recording of the webinar: AI in retail
You will find the free recording of the webinar "AI in retail" with Ian Scott in the media library on the digital event platform. Register for free or log in with your Messe login to gain access.
About the speaker: Ian Scott
Ian Scott, Director of Ian Scott Retail Consulting Ltd, has worked in retail for over 20 years and has been recognised as one of Retail Rethink's Top 100 Retail Influencers. He is known for his innovative approaches and in-depth knowledge of artificial intelligence in retail. His experience and expertise make him a renowned speaker and consultant in the industry.
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You can also find further recordings of our past webinars in the media library on the digital event platform.
Contact
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